Rules and Regulations
On the day of the arrival the keys to the apartments get given between 17:00 and 20:00 . ( we always do our best to accommodate the guests as soon as possible ). For arrivals after 20:00 previous notice is required ( an extra cost will be charged ).
Leaving the apartment: You must leave the apartment from 9:00 to 10:00 on the departure day. For the use of the apartment over that time you will be charged an extra day ( this solution has to be booked on the arrival ). A departure in advance does not entitle to a refund.
The apartment has to be left tidy and clean and in case a penalty charge will be applied to the bill. The kitchenette has to be left in the same conditions as at the arrival, with an empty bin and the fridge defrosted.
The contract can be suspended but there will be some penalty charges:
-Up to 31 days notice: no charge
-Between 30 and 16 days notice: 50% on the price of the holiday
-Between 15 and 8 days notice: 75% on the price of the holiday
-From 7 days or a missed arrival the penalty will be the full price of the holiday.
All the properties are privately owned and our agency mediates the deals. The houses are fully equipped with everything you may need for a good holiday. We need to remind our guests that no object, furniture or equipment found in the apartments can be brought outside the property or left around in the gardens.
By Sardinian Regional Safety Laws barbecues, fires or grills are forbidden everywhere.
The Residence has his own Rules and Regulations and everybody living in it has to respect them, holiday guests make no exception.
For dog owners, pets have to kept on the leash and large dogs should always wear a muzzle. Owners should always clean wherever their dogs dirties and make sure their animals are not being a nuisance to other guests. Italian laws do not allow animals on the beach. Our staff is always available for advice on this matter.
It is forbidden to hang clothes to dry outside the property in areas like corridors, public gardens or walkways. All the washing should be hang on the supplied clotheshorses in the apartments terraces. In public areas it is also forbidden to leave any kind of object or vehicles ( bicycles, mopeds, lounges, chairs, etc. ).
Any activities that could be nuisance or disturb other guests in their apartments are banned especially between 14:00 and 16:00 and between 23:00 and 8:00.
The use and access to all services or structures in the residence are guaranteed within the accorded times, mode and regulations of the resort.
For safety reasons in case of lost keys, the lock will be replaced and the cost will be charged.
Due to COVID-19 some of the services may not work. We recommend that you ask for more information when booking